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Visiting the Gold Coast?

Claiming dental treatment on travel insurance in Australia

What travel insurance usually covers at the dentist, what it doesn't, and exactly what paperwork we give you so the claim goes through first time.

Most travel insurance policies include emergency dental cover, but the fine print matters. In general, insurers pay for treatment of sudden, unexpected pain or injury — a broken tooth, an abscess, a lost filling that's causing pain — up to a stated limit, often between $500 and $2,000. They don't pay for routine check-ups, cosmetic work, or problems you already knew about before you travelled.

You'll almost always pay the dentist first and claim it back, so keep every document. At Surfers Dental Centre we give visitors everything an insurer asks for as standard — you won't have to chase us from home.

What we provide for your claim

  • Itemised tax receipt with our ABN, practice details and treatment item numbers
  • A written treatment report describing the problem, its cause and what was done
  • Copies of X-rays on request
  • A quote for any follow-up treatment you choose to have at home

Before you come in

Some insurers require you to call their assistance line before treatment, so check your policy or app. Bring your policy number to the appointment. If your insurer wants to speak to us, that's fine — we do it regularly.

Ready for a healthier smile?

Book online in under a minute, or call our friendly team — we'll find a time that works for you.